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- Why do I need a mozaWeb account?
- How can I log into my mozaWeb account?
- I forgot my password
- How can I modify my password and other data of my mozaWeb account?
- How can I switch to a Teacher account?
- I have multiple user accounts and I would like to merge them
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- How to watch 3D scenes with a VR headset?
- Why can't I open 3D scenes?
- Why do I have to activate the digital publications?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I allow cookies in my browser?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Use the mozaWeb browser
- How can I continue to use Flash content?
- Can I modify and upgrade the type of my licence?
Can I modify and upgrade the type of my licence?
It is possible that your licence does not suit your needs, and you want to upgrade it.
Currently, you can upgrade the following licences:
- Mozaik STUDENT => Mozaik TEACHER
- mozaBook SCHOOL-LAB => mozaBook CLASSROOM
- HOME digital textbook => CLASSROOM digital textbook (this option is not available in every country)
To upgrade a licence, you must have one of the above licences. Upgrading a licence is basically a purchase through our webshop, when you have to pay the difference between the price of the two licences. The validity period of your new licence will be the same as that of your old licence (e.g. 2-year licence), and it will start on the day of the purchase.
Follow these instructions to upgrade your licence:
- Click on your name (1), and choose the My licences (2) option.
- Find the licence you want to upgrade. Click on the Upgrade button (3).
- In the appearing window, you can see the validity period of your new licence and the price to be paid. Add the new licence to the cart (4), and finish the purchase (5).
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