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- I receive an error message when I try to activate my licence. What should I do?
- What is the MULTILANG version?
- What is a Licence Pack?
- Why do I have to activate the digital publications?
- How can I transfer my mozaBook licence to another computer?
- My licence has expired. What content and functions can I still access?
- How can I activate my digital publication?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- How can I switch to a Teacher account?
- Licence validity
- What is the difference between user licences and device-based licences?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- How can I activate a Mozaik TEACHER or Mozaik STUDENT licence?
- How can I renew my licences?
- Can I modify and upgrade the type of my licence?
- How can I obtain School Admin rights, and what can I use them for?
- What is an XR licence extension?
Can I modify and upgrade the type of my licence?
It is possible that your licence does not suit your needs, and you want to upgrade it.
Currently, you can upgrade the following licences:
- Mozaik STUDENT => Mozaik TEACHER
- mozaBook SCHOOL-LAB => mozaBook CLASSROOM
- HOME digital textbook => CLASSROOM digital textbook (this option is not available in every country)
To upgrade a licence, you must have one of the above licences. Upgrading a licence is basically a purchase through our webshop, when you have to pay the difference between the price of the two licences. The validity period of your new licence will be the same as that of your old licence (e.g. 2-year licence), and it will start on the day of the purchase.
Follow these instructions to upgrade your licence:
- Click on your name (1), and choose the My licences (2) option.
- Find the licence you want to upgrade. Click on the Upgrade button (3).
- In the appearing window, you can see the validity period of your new licence and the price to be paid. Add the new licence to the cart (4), and finish the purchase (5).
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