- Where can I find the digital publication I purchased?
- How can I activate my digital publication?
- Why do I have to activate the digital publications?
- I receive an error message when I try to activate my licence. What should I do?
- How can I download the offline version of my textbooks in mozaBook?
- What extra content can I find in the digital publications?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I allow cookies in my browser?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I renew my licences?
- Can I modify and upgrade the type of my licence?
Our 3D scenes can be used for educational purposes only if you have a teacher's licence (Mozaik TEACHER or mozaBook CLASSROOM). Educational purposes are suspected when a projector is connected to the computer, or the size of the screen is larger than 32" (e.g. interactive board).
If you open 3D scenes without a teacher licence (Mozaik STUDENT or digital version of a textbook) or without having any type of licence (a maximum of 5 scenes per week) and a projector is connected to your computer, or you use the 3Ds on a large screen, we will suspect that you are using the 3D scenes for educational purposes. In this case, you will see the following message:Related topics:
What licence code do I have? How do I know what digital content can I access with my licence code?