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- Where can I find the digital publication I purchased?
- How can I activate my digital publication?
- Why do I have to activate the digital publications?
- I receive an error message when I try to activate my licence. What should I do?
- How can I download the offline version of my textbooks in mozaBook?
- What extra content can I find in the digital publications?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I allow cookies in my browser?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I renew my licences?
- Can I modify and upgrade the type of my licence?
Why do I have to activate the digital publications?
When you buy a digital publication, you receive an activation code. Each publication has a unique activation code. You can find the codes for your purchased publications in 'My purchases' under your name. You will also receive these codes via email.
Before you can use your digital publications, you must activate them. This means that you have to assign the book to your mozaWeb user account. Once that is done, you can access the publication via mozaWeb and on other platforms (mozaBook, mozaBook for Tablet), where you set up your mozaWeb account.
You can activate the purchased publication right after completing the purchase, on the Order summary page, but you can also activate it with your code later on mozaWeb or in mozaBook. Read more about activation here.
Please note that the publication will be assigned to the user account you are logged into. When you activate a publication, make sure you log into the program with the local user linked to your own mozaWeb account.
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