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- Where can I find the digital publication I purchased?
- How can I activate my digital publication?
- Why do I have to activate the digital publications?
- I receive an error message when I try to activate my licence. What should I do?
- How can I download the offline version of my textbooks in mozaBook?
- What extra content can I find in the digital publications?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I allow cookies in my browser?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I renew my licences?
- Can I modify and upgrade the type of my licence?
Where can I find the digital publication I purchased?
You can find your purchased products in 'My purchases' in the drop-down menu that appears when you click your name on the page header (1).
Before you can use the digital publications, you must activate them. This means that you have to assign the book to your mozaWeb user account. If you purchased the book for yourself, you can immediately assign it to your account after purchase (2).
If you did not buy the book for yourself, the other user can assign the book to his/her own account using the unique activation code. Read more on activating a book using an activation code.
You can find your activated publications in 'myLearn' / 'My books' (3).
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