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- Where can I find the digital publication I purchased?
- How can I activate my digital publication?
- Why do I have to activate the digital publications?
- I receive an error message when I try to activate my licence. What should I do?
- How can I download the offline version of my textbooks in mozaBook?
- What extra content can I find in the digital publications?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I allow cookies in my browser?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I renew my licences?
- Can I modify and upgrade the type of my licence?
How can I download the offline version of my textbooks in mozaBook?
In mozaBook, you can download both the online and offline versions of the textbooks (1). The offline versions always require somewhat more disc space, but you will be able to open the publication and use all the interactive content inside (3Ds, videos, exercises) without an active Internet connection.
In case you need the online version later, you can switch back and forth between the two versions of the publication. To do so, click on the gear icon next to the textbook or the information (i) button on the other side (2) and select the version that you would like to switch to (3). 
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