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- Where can I find the digital publication I purchased?
- How can I activate my digital publication?
- Why do I have to activate the digital publications?
- I receive an error message when I try to activate my licence. What should I do?
- How can I download the offline version of my textbooks in mozaBook?
- What extra content can I find in the digital publications?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I allow cookies in my browser?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I renew my licences?
- Can I modify and upgrade the type of my licence?
How can I allow cookies in my browser?
For the proper functioning of mozaWeb, cookies need to be allowed. Without cookies, for example, the registration or purchase functions will not work properly. This is how you can allow cookies in the most commonly used browsers. For more information regarding the cookie settings of the browser, click on the browser’s name.
Google Chrome
1 Menu button in the top right corner => Settings
2 Privacy and security (1) => Third-party cookies
We recommend to choose the 1st or 2nd of the 3 options (2). 
Firefox
1 Menu button in the top right corner => Settings
2 Privacy & security (1)
We recommend to choose the topmost of the 3 options (Standard). (2).
Microsoft Edge
1. Menu button in the top right corner => Settings
2. Cookies and site permissions (1) => Manage and delete cookies and site data
We recommend to set the first two options as shown in the image (2). 
Safari
1 Choose Safari => Settings
2 Click on Advanced (1)
We recommend to unselect the 'Block all cookies' box (2). 
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