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- Why can't I open 3D scenes?
- I cannot open the tools on my tablet or mobile device.
- Changing your hard drive or your computer; reinstalling mozaBook; entering a new licence code
- System requirements
- Can I use mozaBook on an Apple MacOS computer?
- How can I transfer my mozaBook licence to another computer?
- How can I send feedback and bug reports in mozaBook?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I delete my user account?
- How can I allow cookies in my browser?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I start mozaBook in windowed mode?
- Missing dll file after a mozaBook update
- I receive an error message when I try to activate my licence. What should I do?
- What licence code do I have? How do I know what digital content can I access with my licence code?
- The 3D player is not launched in Windows 7
- Use the mozaWeb browser
- How can I install the 3D player into a folder different from the default one?
- I have multiple user accounts and I would like to merge them
- I receive an error message about proxy settings when I launch mozaBook
- Why can mozaBook not connect to the mozaWeb server?
- How can I switch to a Teacher account?
- How to send feedback from mozaBook when the server is not available?
- I use a Chromebook. How can I open 3D scenes?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- How should I install mozaBook as an administrator? Is silent installation available?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I use the mozaBook app on an Android interactive board?
- Can mozaBook be installed on Linux computers?
- How can I open 3D scenes on Android interactive boards and tablets?
- VR Compatibility Guide for Mozaik Educational Products
- How can I open GeoGebra content in mozaBook?
- How can I renew my licences?
- How can I delete a local user in mozaBook?
- How can I obtain School Admin rights, and what can I use them for?
VR Compatibility Guide for Mozaik Educational Products
Supported VR Devices
Here is an overview of the devices compatible with our VR content, along with their testing status:
Mozaik 3D
Our interactive educational scenes work with the following devices in standalone mode (PCVR is not supported):
- Meta Quest 2 and 3: Officially supported
- Meta Quest 3S and Quest Pro: Compatible
- Pico 4E: Officially supported
- Pico 4, Pico 4 Ultra, Pico 4 Pro, and Pico Neo3: Compatible
CadaVR
Our Digital Anatomy Atlas works with the following devices:
- Meta Quest 2 and 3: Officially supported (standalone and PCVR modes).
- Meta Quest 3S and Quest Pro: Compatible
- Pico 4E: Officially supported
- Pico 4, Pico 4 Ultra, Pico 4 Pro, and Pico Neo3: Compatible
mozaMedical
The digital learning materials for healthcare students (nurses, physiotherapists, and more) are compatible with Meta devices:
Unsupported Devices
- Meta Quest 1: Not supported for any of our products.
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