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- Why can't I open 3D scenes?
- I cannot open the tools on my tablet or mobile device.
- Changing your hard drive or your computer; reinstalling mozaBook; entering a new licence code
- System requirements
- Can I use mozaBook on an Apple MacOS computer?
- How can I transfer my mozaBook licence to another computer?
- How can I send feedback and bug reports in mozaBook?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I delete my user account?
- How can I allow cookies in my browser?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I start mozaBook in windowed mode?
- Missing dll file after a mozaBook update
- I receive an error message when I try to activate my licence. What should I do?
- What licence code do I have? How do I know what digital content can I access with my licence code?
- The 3D player is not launched in Windows 7
- Use the mozaWeb browser
- How can I install the 3D player into a folder different from the default one?
- I have multiple user accounts and I would like to merge them
- I receive an error message about proxy settings when I launch mozaBook
- Why can mozaBook not connect to the mozaWeb server?
- How can I switch to a Teacher account?
- How to send feedback from mozaBook when the server is not available?
- I use a Chromebook. How can I open 3D scenes?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- How should I install mozaBook as an administrator? Is silent installation available?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I use the mozaBook app on an Android interactive board?
- Can mozaBook be installed on Linux computers?
- How can I open 3D scenes on Android interactive boards and tablets?
- VR Compatibility Guide for Mozaik Educational Products
- How can I open GeoGebra content in mozaBook?
- How can I renew my licences?
- How can I delete a local user in mozaBook?
- How can I obtain School Admin rights, and what can I use them for?
System requirements
mozaBook
• Desktop PC or Notebook computer
• OS: Microsoft Windows 7 or later (the recommended system is Windows 10 or later)
• 2 GB free disk space without books (digital book packages with online extras require a further 20–80 MB per book; packages with offline extras require 1–2 GB per book)
• RAM: 4 GB (8 GB recommended)
• CPU: Intel Pentium 4 or later, AMD Athlon or later
• GPU: graphics card for 3D, 256 MB
• Display resolution: min. 1024 x 768
mozaBook Tablet
• Android devices: Android 8.0 or later with a minimum of 1.5 GB RAM
• Apple devices: iOS 9.3 or later
• 190–200 MB free space without books (digital book packages with online extras require a further 20–80 MB per book; packages with offline extras require 1–2 GB per book)
• HD resolution screen
mozaWeb
• Desktop PC or Notebook computer
• OS: Microsoft Windows 7 or later (the recommended system is Windows 10 or later), Mac OSX, Linux
• Browser: an up-to-date version of Chrome, Firefox, Edge, Safari or other
• CPU: Intel Pentium 4 or later, AMD Athlon or later
• GPU: graphics card for 3D, 256 MB
• Display resolution: min. 1024 x 768
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